Who are we?

JJA Planning is a Limited Liability Partnership (Partnership Number: OC413691). We are a ‘controller’ under the General Data Protection Regulation (GDPR) and other relevant UK and EU legislation.


What information will we collect from you?

We will only collect information from you that is relevant to the matter that we are dealing with. In particular, we may collect the following information from you which is defined as ‘personal data’:

  • Personal details
  • Financial details
  • Business activities of the person whose details we are processing
  • Any other personal information that might relate to your matter and your instructions.
  • How will we use your information?
  • We will mainly use your information for the provision of town planning advice, necessary for the performance of the contract between us. We may also use it for:
  • Administering any accounts
  • Marketing


On what basis will we process your data?

We will process your data on the following basis: performance of contract, consent and legitimate interests.


Who will we share your information with?

We have strict rules about who we can share your information with. This may include members of your instructed project team (e.g. highway consultants, landscape architects etc.)

Where you authorise, we may also disclose your information to your family, associates or representative. We may also disclose your information to debt collection agencies if you do not pay our bills.

In certain circumstances we may need to disclose personal information about you to relevant authorities, if there is a legal obligation to do so.


How long will we keep your information for?

We will keep your information throughout the period of time that we do work for you and afterwards for a minimum period of six years as we are required to do so by law.


What rights do you have?

You have a series of rights under the General Data Protection Regulation which includes the ‘Right of access’. Further information on all these rights and how to exercise them can be obtained from our Data Privacy Manager.


Right of Access

You have a right to see the information we hold about you. To access this, you need to provide a request in writing to our Data Privacy Manager together with proof of identity. We will usually process your request free of charge and within 30 days, however, we reserve the right to charge a reasonable administration fee and to extend the period if the request is manifestly unfounded or vexatious and/or is very complex.


Who can you complain to?

If you need to raise a complaint about how we are using your information or how we have responded to your request, then please contact our Data Privacy Manager. If your complaint remains unresolved then you can also contact the Information Commissioner’s Office, details for which are available at http://www.ico.org.uk


Data Privacy Manager

Name: Joanna Jones (Managing Partner)
Email: info@jjaplanning.com
Postal Address: 43 Bonnington Square, London SW8 1TF